This privacy notice is for Urbanfield Sports ("we", "us" or "our"), and describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("services"), such as when you:
- Visit our website at urbanfieldsports.co.uk or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing or events.
Please read these conditions carefully before using Urbanfield Sports. By visiting this site or using the services, you are accepting the policies described in this policy. Each time you visit the site or use the services, you agree and expressly consent to Urbanfield Sports, use and disclosure of the information you provide as described in this policy.
1. INFORMATION WE COLLECT
We collect personal information that you provide when you register on the service, express an interest in obtaining information about us or our products and services, or when you participate in activities on the service, or otherwise when you contact us.
The personal information we may collect from you includes the following:
- First name and last name;
- Shipping and billing address;
- Email address;
- Telephone number;
- Method of payment.
We may collect data necessary to process your payment if you choose to make purchases, such as your payment number and the security code associated with your payment number. All payment data is handled and stored by Visa, Mastercard, Maestro, American Express, Apple Pay and Google Pay.
All personal information that you provide to us must be true, complete, accurate, and you must notify us of any changes to such personal information.
We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity, like your name or contact information, but may include device and usage information, such as IP address, browser and device, referring URLs, country, location, and information about how and when you use our services. This data is essential for maintaining the security and functionality of our service, as well as for our internal analytics and reporting.
We also collect information through cookies and similar technologies, which include:
- Log and usage data;
- Device data;
- Location data.
To enhance our ability to provide relevant marketing, offers, and services to you and update your records, we may obtain information about you from other sources such as public databases, joint marketing partners, affiliate programs, data providers, and other third-party providers. This information includes mailing and email addresses, phone numbers, intent data or user behaviour data, IP addresses, social media profiles, social media URLs, and custom profiles for targeted advertising and event promotions.
2. SENSITIVE INFORMATION
We do not process any sensitive information about you unless we have your consent.
3. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, based on how you engage with our services, which include:
- To fulfil and manage your orders;
- To provide convenient account creation and authentication;
- To provide convenient delivery and process services;
- To request feedback;
- To enable user-to-user communications;
- To send you marketing and promotional communications;
- To protect our services;
- To deliver targeted advertising to you;
- To save or protect an individual's vital interest;
- To respond to user inquiries/offer support;
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We will keep using your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless an extended retention time is required or permitted by law, such as tax, accounting, or other legal requirements. No purpose in this notice will require us to keep your information for longer than the period during which the user has an account with us.
When we have no ongoing legitimate business needs to process your personal information, we will either delete or anonymise such information, or if this is not possible (e.g. due to your personal information being stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. LEGAL BASES WE RELY ON TO PROCESS YOUR INFORMATION
We may rely on to process your personal information:
- We may process your information if you have given us your consent to use your personal information for a specific purpose. You can withdraw your consent at any time.
- We may process your information when we believe it is necessary to fulfil our contractual obligations to you, which include providing our services or requesting prior to entering into a contract with you.
6. LINKS ON OUR WEBSITE
If our site contains a link that directs you away from it, we are not liable for the privacy policy on another site, and we suggest that you read their privacy policy.
7. WHAT ARE COOKIES?
Cookies are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, making it easier to revisit the site and make the site more useful to you.
8. COOKIES AND OTHER TRACKING TECHNOLOGIES
We may use cookies and other tracking technologies to collect and store your information when you interact with our services. Some online tracking technologies help us maintain the security of our services and your account, prevent crashes, assist with basic site functions, save your preferences, and fix bugs.
We also permit third-party providers to use online tracking technologies on our services for analytics and advertising, including to help manage and display advertisements, to personalise advertisements based on your interests, or to send abandoned shopping cart reminders. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests, which may appear either on your services or on other websites.
Specific information about how we use such technologies and decline specific cookies in our cookie preferences.
We may share your information with Google Analytics to track and analyse the use of the services. To opt out of being tracked by Google Analytics across the services, visit https://tools.google.com/dlpage/gaoptout. To learn more about Google's privacy practices, please visit the Google privacy and terms page.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate, reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic sharing over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your personal information.
Although we will do our best to protect your personal information, sharing personal details with and from our services is at your own risk. You should only access the services within a safe and secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children below 18 years old, nor do we knowingly sell such personal information. By using the services, you represent that you are at least 18 years old or that you are the parent or guardian of such minor and consent to the minor's use of these services. If we learn that personal information from users below 18 years old has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children below 18 years old, please email us at sales@urbanfieldsports.co.uk.
11. YOUR RIGHTS
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us via our contact us page, details below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the email's footer that we send, or by contacting us using the details provided, and you will then be removed from the marketing lists. We may still communicate with you to send your service-related messages that are necessary for the administration and use of your account to respond to service requests, or for other non-marketing purposes.
If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will do either of the following of deactivate or delete your account and information from our active databases. However, we will retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, and enforce our legal terms and/or comply with applicable legal requirements.
Most web browsers are set to accept cookies by default. If you'd like, you can opt to adjust your browser settings to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our services.
12. CHANGES TO THE PRIVACY POLICY
Urbanfield Sports reserves the right to modify, change, add to, or remove sections of the policy at any time and without prior notice. We may update this privacy notice from time to time. If we make material changes to our privacy notice of such changes or by directly sending you a notification. We encourage you to review our privacy policy frequently to be informed of how we protect your information.
13. CONTACT
If you have any questions regarding Urbanfield Sports privacy policy, please email us at sales@urbanfieldsports.co.uk.
Our contact information is below:
Trade name: Urbanfield Sports
Email: sales@urbanfieldsports.co.uk
Phone: 07719 185883
Physical address:
Office 7,
Space Station,
6 Denby Dale Road,
Wakefield,
WF1 1HR,
United Kingdom