Orders

Can I cancel or change my order once it's placed?

Unfortunately, we cannot change your order once you have placed it (This also applies to personalised products). If you want to cancel your order, please get in touch with us here. If you wish to return an item, please see our returns and refunds for details.

Can I cancel or change my pre-order?

Refunds/cancellations for pre-orders are available at any point before the item's closure date. We do not accept refunds after the pre-order item's closure date. If you have ordered the wrong size/colour, please contact us before the item's closure date.